Quality and Safety

Providing Quality Care

At Otsego Memorial Hospital, we’re dedicated to providing excellent care for our patients and to creating a safe work environment for our providers and staff. Providing quality care with a personal touch is our top priority.

Learn more about our governing policies and procedures, your rights and responsibilities as a patient, and feel confident in the care you receive at OMH.

Tell Us About Your Experience

Providing quality care with a personal touch is the ultimate goal of the staff at Otsego Memorial Hospital. Listening to our patients and their families allows us to make decisions that serve our patients and communities better.

Whether your experience was excellent or you have a concern regarding all care and services provided, we welcome your feedback. Please speak to your nurse or caregiver, let us know through our Contact Form, or allow us to resolve your issue through our Complaint Resolution process.

You may also receive a telephone call to survey you about your experience after your stay. We hope you will share your thoughts with us so we can continue to provide safe, quality care.